The Free Tier Squeeze is Real
Mailchimp is slashing their free plan to just 250 contacts and 500 monthly sends, effective February 17th, 2026. This isn't an isolated move. The platform has steadily tightened free access: in 2019, the free plan covered 2,000 contacts and 10,000 sends per month; by 2024, contacts were reduced to 500 and sends to 1,000 per month; and in January 2026, contacts were cut again to 250, sends to 500 per month, and automation workflows were removed from the free plan entirely.
The timing signals a fundamental shift in the email marketing SaaS ecosystem. Mailchimp was acquired by Intuit in 2021, and since then it has been repositioned as part of a broader small business suite, with the free plan serving as a customer acquisition funnel that Intuit is making narrower.
What makes 2026 different from previous cuts is not just the contact and send limits, but the removal of core functionality. The contact limit dropped from 2,000 to just 250, monthly emails are capped at 500, and all automation features have been removed. Automation, including welcome sequences, drip campaigns, and birthday emails, is not an advanced feature for power users but a basic expectation for any email tool in 2026, and removing it from the free plan means that even if 250 contacts is enough for now, you cannot use the tool properly without paying.
Automation Now Lives Behind Paywalls
The shift reflects industry-wide pressure to monetize a feature that was once standard. A generous contact limit means nothing if automation is locked behind a paywall and you need an onboarding sequence.
Not every vendor is following Mailchimp's path. Mailchimp now limits you to just 500 contacts and 1,000 emails per month (with a 500/day cap), whereas MailerLite offers 1,000 subscribers and 12,000 monthly emails, plus email automation is included for free. Sender's ultra-generous free plan includes 2,500 subscribers, 15,000 emails each month, and full access to more advanced features like automation and audience segmentation. And Brevo allows sending up to 300 emails per day with unlimited contacts, significantly more generous than Klaviyo's limited free tier.
The fragmentation matters for your email strategy. Free tiers often restrict the most valuable features: advanced automations, A/B testing, custom domains, and dedicated IPs. Check what's actually included, not just the contact and send limits, because a free tier with 10,000 contacts but no automation might be less useful than one with 1,000 contacts and full automation.
